Rentana Careers

The built world generates more data than almost any other industry. Almost none of it is being used. Rentana is changing that, building the AI copilot for real estate that distills billions of real-world signals into revenue intelligence, so operators can optimize every lever across their portfolio and actually talk to their data.

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Our founding team has built four multi-billion dollar software companies and two proptech exits, including Dynasty (sold to AppFolio) and Urbandoor (sold to Airbnb). Our founding engineers include the first engineer at Airtable and the engineer who led the largest code migration in Stripe's history.

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Customers love Rentana: we are the top-rated revenue management platform on Revyse, with NMHC Top 50 real estate owners and operators on the platform within 1 year of public launch.

The Account Management team is a big part of how we grow, both inside the accounts we already have and in how the Rentana name spreads across the industry.

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As an Account Manager, you own the customer relationship after the deal closes. You sit between Sales and Customer Success. Sales hands you the account, our Customer Success Managers handle the technical side (onboarding, training, platform usage), and you make sure all of it adds up to what the customer's leadership actually wanted when they signed.

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That means knowing your customers well. You know the revenue manager running pricing every day, the VP who championed the deal, and the executive who signs the renewal. You show up in person, you call when there's no agenda, you remember their birthdays, and you invite them to the events and conferences worth their time. You connect day-to-day usage to the business outcomes their executives care about, and you find the places where Rentana can do more for them.

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You're measured on retention. Renewals are yours, and so is expansion: more units, more communities, and added products. This role needs real sales skills and a strategic, hands-on approach. It also needs someone people genuinely enjoy hearing from. You'll work with a lot of autonomy in a fast-moving, entrepreneurial environment, and you'll take part in cross-functional projects across the company.

• Own the relationship. Build trust with customers at every level, from on-site and revenue management teams up to the C-suite. Map each organization and keep the right people on both sides connected and aligned.
• Create magic moments. Run a high-touch engagement plan for every account: regular calls, in-person visits throughout the year, invitations to conferences and Rentana events, and the personal details that make customers feel known.
• Connect usage to business outcomes. Partner with the Customer Success Manager or account lead to understand how each customer uses the platform and what training they need. Then tie that day-to-day activity back to the goals their executives set, and make sure they're getting full value from Rentana.
• Drive adoption. Spot features and workflows customers aren't using yet and work with CS to close those gaps before they become renewal risks.
• Deliver reporting on a regular cadence. Make sure both executive-level results and day-to-day usage reporting reach the right stakeholders at each client, on a schedule they can count on.
• Own renewals. Manage the renewal process from early health checks through signature. You'll be measured on retention.
• Grow your accounts. Find and close expansion opportunities, including additional units, communities, and products. Lead commercial conversations while hitting the strategic and financial targets for your book.
• Manage the work. Prioritize short- and long-term projects with different timelines across multiple accounts, and keep internal teams moving with you.
• Be the customer's voice. Bring customer feedback back to Product, CS, and leadership, and close the loop with the customer on what happened.

• 5+ years in a client-facing commercial role, such as account management, client management, multifamily revenue management, or multifamily property operations
• A track record of owning renewals and growing accounts, with quota or retention targets you can point to
• Strong sales skills: you can run a commercial conversation, handle pushback on price, and ask for the expansion
• You like people, and it shows. You build real relationships at every level of an organization, from on-site staff to executives
• Business and analytical sense to understand a client's goals and help them get there
• Comfort working with complex data and turning it into a clear story for an executive audience
• Strong organization and follow-through across many accounts and projects at once, plus the ability to rally people in other departments to get things done
• Willingness to travel regularly and spend time with clients in person

• Experience in multifamily, especially in revenue management, pricing, or asset management
• Familiarity with revenue management tools or property management systems like Yardi, RealPage, Entrata, or ResMan
• Experience managing enterprise accounts at a high-growth SaaS company or startup
• An existing network in the multifamily industry, or experience at NAA, NMHC, or regional apartment association events
• Experience presenting business reviews or ROI results to C-level executives

• The opportunity to be part of a pioneering team in a high-growth industry, shaping the future of AI in real estate.
• Direct collaboration with the startup’s top leadership, offering a unique insight into business management and strategic decision-making.
• A competitive salary with equity options.
• Comprehensive benefits package including health, dental, and vision insurance.
• Flexible working conditions with the option to work remotely.
• A dynamic, innovative, and supportive work environment.

• Fast and Transparent: Speed is a competitive advantage -- but only when paired with transparency. We bias toward action, share information openly, and never let slowness become a default
• Solve It: We don't hand problems back. We take ownership, figure it out, and deliver. Excellence is at the core of everything we do.
• Customer Obsessed: Our customers are the reason we build what we build. We listen closely and let real problems drive our product.
• Candid but kind: We say what we mean, directly and with care. Feedback is a gift. We have the hard conversations, because glossing over the truth doesn't serve anyone.‍
• Win Together: We share credit, support each other, and leave the ego at the door. The best idea wins, regardless of who had it. When things go wrong, we fix it together -- no blame, just learning.